ThanksBox Legal & Terms

User Terms,

This page (together with the documents referred to on it) tells you the terms on which you may make use of our website (our site) and our app ‘Thanksbox’ (our app) as a registered user.

Please read these terms carefully. By selecting the ‘I Accept’ button, you indicate that you accept these terms and that you agree to abide by them. If you do not agree to these terms of use, you may not use our site or our app.

Information about us, is a website operated by Thanksbox Limited (we, us). We also produce and operate the ‘Thanksbox’ app. Our registered company number in England and Wales is 08652123 and our registered address is ThanksBox Limited, WeWork Old Street, 41 Corsham Street, London, N1 6DR.

Accessing our site and our app and availability of our site and our app,

Access to our site and use of our app are permitted on a temporary basis and we reserve the right to withdraw or amend the services we provide via our site and/or our app without notice to you. We will not be liable to you if for any reason – at any time or for any period – our site is unavailable or our app does not function or is unavailable for download.

We restrict use of our site and our app to users who have registered with us.

When you choose a password for your user account, you must treat that password as confidential and you must not disclose it to any third party. Similarly, you must not allow any third party to use your account. We have the right to disable any password or account where (in our reasonable opinion) you have failed to comply with any of the provisions of these terms.

When using our site and our app, you must comply with the provisions of our acceptable use policy below.

Suspension and termination,

We will determine, in our reasonable discretion, whether there has been a breach of these terms. When a breach of these terms has occurred, we may take such action as we deem appropriate. Failure to comply with these terms) may result in our taking any or all of the following actions:

  • immediate withdrawal (whether temporary or permanent) of your right to use our app and our site;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; and/or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these terms. The responses described in these terms are not limited and we may take any other action we reasonably deem appropriate.

Acceptable use policy,

By using our site and/or our app, you legally promise (‘warrant’) that:

  • you will only use our site and our app for your own personal, professional use;
  • you will not use our site or our app for any purpose not connected with your employment/engagement with the business that asked us to provide you with an account;
  • you are over the age of 16;
  • that the information (e.g. your name) provided to us during the sign-up process for your account is true and accurate.

Furthermore, you may use our site and our app for lawful purposes only. You may not (as applicable) use our site or our app:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm any person (in particular, but without limitation, minors) in any way;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); nor
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to access without authority, interfere with, damage or disrupt any equipment or network or software owned or used by us or any third party.

Interactive services,

We provide interactive services via our site and our app (interactive services), including messaging services.

In relation to our interactive services, we will provide clear information to you about the kind of service offered and – where it is moderated – what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users from third parties when they use any interactive service provided and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator in the event that a concern or difficulty arises.

Content standards,

These content standards apply to any and all material which you distribute via our site and/or our app, which you provide on registration, which you use in relation to any interactive services or which you otherwise upload to our servers.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • be accurate (where they state facts);
  • be genuinely held (where they state opinions); and
  • comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • contain any material which is defamatory of any person;
  • contain any material which is obscene, offensive, hateful or inflammatory;
  • promote sexually explicit material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right or trade mark of any other person;
  • be likely to deceive any person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal activity;
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • give the impression that they emanate from us, if this is not the case; nor
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

You legally promise (‘warrant’) that you will comply with these content standards.

We have the right to:

  • disclose your identity to any third party who is claiming that any contributions constitute a violation of their rights; and
  • remove any contribution if, in our reasonable opinion, such contribution does not comply with these content standards.

Reliance on information posted,

Commentary and other materials posted on our site and in our app (if any) are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by you (or by anyone who may be informed of any of its contents).

Our site and our app change regularly,

We aim to update our site and our app regularly and may change the content at any time. If the need arises, we may suspend access to our site and the ability to use our app (or withdraw its availability for download). Any of the material on our site and/or in our app may be out of date at any given time and we are under no obligation to update such material.

Our liability,

Our site and our app and the material within them are provided without any guarantees, conditions or legal promises (‘warranties’) as to their accuracy or functionality. To the extent permitted by law, we expressly exclude:

  • all conditions, legal promises (‘warranties’) and other terms which might otherwise be implied in any manner; and
  • any liability for any direct or indirect loss or damage incurred by you in connection with our site and/or our app (or in connection with the use, inability to use, or results of the use of our site and/or our app, any websites linked to them and any materials within them) including, without limitation, any liability for loss of data.

This shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss.

Nothing in these terms affects our liability for death or personal injury arising from our negligence, our liability for fraud, or any other liability which cannot be excluded or limited under applicable law.

Information about you and your use of our site and our app,

We process information about you in accordance with our Privacy Policy. By creating a user account, you consent to such processing and you legally promise (‘warrant’) that all data provided by you to us is accurate.

Viruses, hacking and other offences,

You must not attempt to gain unauthorised access to our servers or any server, computer or database connected to our site or our app nor knowingly attempt to introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site and our app will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer and/or phone equipment, computer and/or phone programs, data or other proprietary material due to your use of our site, our app or on any website linked to them.

Links from our site and our app,

Where our site or our app contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Intellectual property rights,

We are the owner or the licensee of all intellectual property rights in our site and our app. These intellectual property rights are protected by laws and treaties around the world. All such rights are reserved.

Trade marks,

“THANKSBOX” and its associated logo are trade marks of Thanksbox Limited. You may not use our trade marks without permission.


We may revise these terms from time to time and we may require you to confirm your agreement to those revised terms before you can continue to use our site and our app.

Jurisdiction and applicable law,

The courts of England and Wales shall have exclusive jurisdiction over any claim arising from, or related to, your use of our site and/or our app (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).

These terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Contact us,

If you have any questions or concerns about any of our other legal terms, then please contact

Applicable terms,

In addition to this page, the following additional terms also apply to your use of our Website, App and Services:

These legal terms were last updated on 2nd October 2017.